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1. What is Mycolors? Mycolors is a leading online beauty retailer offering a wide selection of haircare, makeup, skincare, and beauty tools from top brands.

2. How do I create an account on Mycolors? To create an account, click on 'Register' on the top right corner of the homepage. Fill in your details and submit to create your account.

3. How do I find a specific product on Mycolors? You can use the search bar at the top of our website to type in the product or brand name. Alternatively, you can browse through our categories to find the product you're looking for.

4. How do I know if a product is suitable for my skin type? Product descriptions usually specify which skin types the product is suitable for. If you're unsure, we recommend consulting with a skincare professional.

5. How can I place an order? To place an order, browse through our categories or use the search bar to find your desired product. Click 'Add to Cart' and then 'Proceed to Checkout' to place your order.

6. What payment methods do you accept? We accept all major credit and debit cards, as well as Knet.

7. Can I use a promo code? You can enter your promo code at checkout. Once you've entered the code, click 'Apply' and the discount will be subtracted from your order total.

8. Can I cancel or change my order? Orders can be cancelled or changed within 2 hour of placing the order. Please contact our customer service for assistance.

9. How long does delivery take? Delivery times vary depending on your location. Generally, orders are delivered within 1-2 business days.

10. How can I track my order? Once your order is accepted, you will receive an email with order information. You can also track your order by logging into your account and clicking on 'Order History'.

11. Do you ship internationally? Currently, we only ship within the Kuwait. Please check back as we are always looking to expand our services.

12. Can I return a product? Yes, we have a 14-day return policy for unopened products. Please refer to our Returns Policy for more details.

13. I received a faulty/damaged product. What should I do? We apologize for the inconvenience. Please contact our customer service within 24 Hours of receiving the product, and we'll assist you with a return or exchange.

14. What if a product is out of stock? If a product is out of stock, you can ask our expert when it will back to stock or where you can find it in our stores.

15. How can I get advice on what products to buy? Our customer service team is well-versed in our product range and can provide advice and recommendations. Please contact us via chat or what’sapp for assistance.

16. How can I contact customer service? Our customer service team is available to assist you. You can reach us via the 'Contact Us' page on our website, or by emailing us directly at support@mycolors.com.

17. Is shopping on Mycolors secure? Yes, we use SSL encryption to ensure that your data is safe and secure.

18. How can I learn about new products or promotions at Mycolors? Once you register as a customer, you will receive emails about